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Terms of Service

Last Updated: November 2025

Welcome to Nutricity (“Nutricity”, “we”, “our”, “us”, “Gofinch”).

By accessing or purchasing from nutricity.in or any affiliated Nutricity website (collectively, the “Platform”), you agree to these Terms of Service (“Terms”). Please read them carefully before using the Platform.

1. General Information

Nutricity operates online stores offering curated health, wellness, and nutritional supplement products across multiple regions, including India through nutricity.in.

These Terms apply to all users within India.

All content and products on the Platform are intended for individuals 18 years or older.

We may update or modify these Terms at any time. Continued use of the Platform indicates acceptance of the updated Terms.

2. Acceptance of Terms

By visiting the Platform, creating an account, or placing an order, you agree to comply with these Terms and the policies associated with Nutricity:

  • Privacy Policy
  • Cookies Policy
  • Shipping & Delivery Policy
  • Refund & Return Policy

If you disagree with any part of these Terms, please discontinue use of the Platform.

3. Use of the Platform

By using our services, you agree to:

  • Use the Platform only for lawful and valid purposes
  • Not engage in fraudulent, harmful, or disruptive activities
  • Provide accurate information when creating an account or placing an order
  • Avoid attempts to interfere with the Platform’s security, performance, or functionality

Nutricity may suspend or terminate access to users who violate these Terms.

4. Product Information & Health Disclaimer

Product information available on nutricity.in is provided for general informational purposes.

Nutricity products are not intended to diagnose, treat, cure, or prevent any disease, as per Indian health and regulatory standards.

Please consult a qualified healthcare professional before using supplements if you:

  • Are pregnant or breastfeeding
  • Have an existing medical condition
  • Are using prescription medication

Nutricity and Gofinch will not be responsible for health issues arising from misuse, overuse, or failure to follow product guidelines.

5. Orders, Pricing & Payment

  • All prices on nutricity.in are displayed in Indian Rupees (INR).
  • Prices may change at any time without prior notice.
  • Placing an order constitutes an offer to purchase; acceptance occurs once your order is confirmed and dispatched.
  • Orders may be cancelled or refused due to:
    • Stock unavailability
    • Suspected fraudulent transactions
    • Incorrect pricing or product information
  • You agree to provide accurate billing and payment details.
  • Payments are securely processed through trusted Indian and international payment gateways.

6. Shipping & Delivery (India)

Orders placed on nutricity.in are shipped according to our Shipping & Delivery Policy, which applies to all Indian regions.

Delivery timelines may vary based on:

  • Your location
  • Courier availability
  • Local disruptions (weather, transport strikes, festivals)
  • Customs clearance (for imported products)

Nutricity is not responsible for delays beyond our control.

7. Returns & Refunds

All refund and return requests must follow our Refund & Return Policy for Indian customers.

The policy covers:

  • Return eligibility
  • Conditions for opened/unused items
  • Refund timelines
  • Step-by-step return instructions

Due to health and safety reasons, some supplements cannot be returned once opened.

8. Intellectual Property

All content on nutricity.in—including product descriptions, images, branding, text, logos, and digital assets—belongs to Nutricity / Gofinch or licensed partners.

You may not copy, reproduce, modify, or distribute any content without written permission.

9. Third-Party Links

The Platform may contain links to external websites for convenience.

Nutricity and Gofinch are not responsible for:

  • Third-party content
  • Accuracy of information
  • Security or privacy practices

Your use of external websites is at your own risk.

10. Privacy & Cookies

Your use of the Platform is governed by our:

  • Privacy Policy
  • Cookies Policy

By continuing to browse or use the website, you consent to the data processing described in these policies.

11. Limitation of Liability

To the fullest extent permitted under Indian law, Nutricity and Gofinch are not liable for:

  • Indirect or consequential damages
  • Loss of profits, data, or business
  • Adverse effects caused by improper use of products
  • Unauthorized access to your account
  • Delays caused by external factors

Our total liability is limited to the amount paid for the product in question.

12. Governing Law

These Terms are governed by the laws of India.

Any disputes shall fall under the jurisdiction of courts within India.

13. Contact Us

For any questions regarding these Terms, your orders, or our services, please contact:

Nutricity India – Customer Support

📧 Email: [email protected]

🌐 Website: nutricity.in

Response Time: 24–48 business hours