PRIVACY POLICY
Privacy Policy
Last updated: April 25, 2025
At Nutricity India, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how Nutricity ("Nutricity", "we", "our", or "us") collects, uses, and discloses your personal data through our website, products, and services that reference this notice (collectively, "Nutricity Services").
What Personal Information Do We Collect?
Information You Provide to Us
We collect and store information you share with us, such as:
- Your name, email address, contact number, and delivery address
- Payment details (processed securely through third-party providers)
- Account information (if registered)
- Messages, reviews, or feedback you submit
Automatic Information
We collect certain data automatically, including:
- Your IP address, browser, and device type
- Date/time of your visit and your interaction with the site
- Products viewed, searched, or added to cart
- Navigation behavior (clickstream data)
We use cookies to enhance your experience. Read our Cookies Policy for more.
Information from External Sources
We may receive updated delivery information from shipping partners or third-party services to complete your order successfully.
Why Do We Use Your Personal Information?
Your data helps us:
- Process and deliver orders
- Respond to queries and support requests
- Improve website functionality and user experience
- Recommend relevant products
- Prevent fraud and comply with legal obligations
- Send marketing communication (only if opted in)
How We Use Cookies
Cookies help us recognize your browser, personalize content, and provide a secure shopping experience. Some functionalities may not work if cookies are disabled.
Do We Share Your Personal Information?
With Trusted Service Providers
We share data with logistics, payment, and support providers—only to the extent necessary to fulfill your order or deliver services. All partners adhere to data protection standards.
Legal & Regulatory Obligations
We may disclose personal data when required by Indian law or to comply with legal processes.
Business Transactions
If Nutricity is acquired or merges with another entity, your data may be transferred in accordance with this Privacy Policy and Indian privacy laws.
How Do We Protect Your Information?
- Secure encryption (SSL/TLS) for all transactions
- Payment processing via certified gateways (PCI-DSS compliant)
- Restricted access to sensitive data
Advertising and Analytics
Third-Party Platforms
We may use third-party tools (e.g. Google Ads, Meta Pixel) to deliver relevant advertising. These platforms do not receive your personal information directly from us.
Your Ad Preferences
You may opt out of personalized advertising via your browser settings or through ad platform privacy controls. See our Interest-Based Ads Policy for more.
Accessing and Managing Your Information
If you have an account, you can view and manage your:
- Personal details (name, email, phone)
- Addresses
- Order history
- Communication preferences
To update or delete information, visit Your Profile or email us at support@nutricity.in.
Your Data Rights & Choices
- Access or correct your data at any time
- Request deletion of your account or personal data
- Control email marketing preferences
- Disable cookies from browser settings
Children's Privacy
Nutricity does not knowingly collect personal data from individuals under 18. If you're under 18, please use our services under parental supervision.
Data Retention and Storage
How Long We Retain Data
We keep personal information as long as necessary to fulfill services or meet legal/accounting requirements—typically up to 7 years.
Where Your Data Is Stored
Data may be processed or stored on servers in India or other jurisdictions with adequate safeguards as per Indian laws.
Contact Us
For questions, data access requests, or complaints, contact:
Nutricity India
Email: support@nutricity.in
Website: https://nutricity.in
We may update this policy from time to time. Please check this page regularly for the latest version.